Privacy Policy

World Link ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our websites, customer portals, and mobile applications (collectively, the "Services").

1. Information We Collect

• Account information: name, email address, phone number, subscriber ID, and billing details you provide when registering or subscribing to our services.
• Service usage data: connection status, bandwidth usage, device identifiers, IP address, and diagnostic logs used to operate and maintain the network.
• Application data: when you use our mobile app, we may collect device model, OS version, app version, crash reports, and in-app actions to improve reliability.

2. How We Use Information

• To provide, maintain, and improve our Services.
• To process payments and manage subscriptions.
• To send service notifications and customer support responses.
• To detect, prevent, and address fraud, abuse, or security issues.
• To comply with legal obligations.

3. Sharing of Information

We do not sell your personal information. We may share information with trusted service providers (payment processors, hosting, analytics) bound by confidentiality, or when required by law.

4. Data Security

We apply industry-standard administrative, technical, and physical safeguards to protect your information. No method of transmission over the Internet is 100% secure, but we work continuously to protect your data.

5. Data Retention

We retain personal information for as long as necessary to provide the Services and comply with our legal obligations.

6. Your Rights

You may request access, correction, or deletion of your personal information by contacting us at the address below.

7. Children's Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated revision date.

9. Contact Us

World Link — 282 Villa, Darwaza City, Massif Road, Erbil, Iqlim Kurdistan, Iraq
Email: Merkhan.shwan@worldlink-iraq.com
Website: worldlink-iraq.com